etracker Visitor Voice Free – visitor satisfaction analysis for your website
Do you listen to what your visitors have to say?
Why do people visit your website? And do they find what they're looking for?
You can now answer these and other important questions at the click of a button. This is the first time quantitative web controlling figures are combined with qualitative results from business sector specific customer surveys.
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Visitor Voice Free – four questions for your visitors
About Visitor Voice
etracker Visitor Voice provides a completely new method of determining how satisfied visitors are with your website. etracker Visitor Voice Free gives website owners first hand feedback about what visitors really think about their website and what objectives they are pursuing. This helps website owners find out why visitors cancel their transactions and which sections need improvement.
This is how it works
The Visitor Voice Free principle is as uncomplicated as it is efficient: When a visitor accesses a website a dialog box is displayed inviting the visitor to participate in a customer survey later. If the visitor agrees to participate, he/she is shown a survey page after closing his/her browser window or navigating away from the website.
The benefits
Based on the survey results, etracker Visitor Voice determines a statistical satisfaction index indicating the strengths and weaknesses of your website from a customer point of view.
It gives you detailed information about your visitors objectives, whether they achieve them and where there's room for optimization.
Integrated or stand-alone
You can use etracker Visitor Voice on its own or integrate it into your existing etracker web controlling account. To do so, simply enter your etracker ID and password when registering.
Data protection
Customer surveys with etracker Visitor Voice are carried out anonymously and are 100% compliant with German data protection laws.
- Thinking about your visit to this website today, what was your overall impression of the website?
- What was your primary objective in visiting today?
- Were you able to achieve this objective?
- Free text – depends on the answer given to question three.
- What do you like most about this website?
- Why were you unable to achieve your objective?
About Visitor Voice
etracker Visitor Voice provides a completely new method of determining how satisfied visitors are with your website. etracker Visitor Voice Free gives website owners first hand feedback about what visitors really think about their website and what objectives they are pursuing. This helps website owners find out why visitors cancel their transactions and which sections need improvement.
This is how it works
The Visitor Voice Free principle is as uncomplicated as it is efficient: When a visitor accesses a website a dialog box is displayed inviting the visitor to participate in a customer survey later. If the visitor agrees to participate, he/she is shown a survey page after closing his/her browser window or navigating away from the website.
The benefits
Based on the survey results, etracker Visitor Voice determines a statistical satisfaction index indicating the strengths and weaknesses of your website from a customer point of view.
It gives you detailed information about your visitors objectives, whether they achieve them and where there's room for optimization.
Integrated or stand-alone
You can use etracker Visitor Voice on its own or integrate it into your existing etracker web controlling account. To do so, simply enter your etracker ID and password when registering.
Data protection
Customer surveys with etracker Visitor Voice are carried out anonymously and are 100% compliant with German data protection laws.
Register »